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Why “Bank Grade Security” is not enough

When it comes to your medical information, there are some critical security practices that can be used, and surprisingly these advanced protocols to keep your information safe are not practiced by everyone!

With the rise in Health IT software adopting “cloud computing” to store, send and receive patient data over the internet, healthcare institutions and websites designed for healthcare consumers increasingly claim they use “Bank Grade Security”. What does that mean anyway? Well, mostly it’s intended to satisfy potential customers’ concerns  that their private health data is safe with them.

1175px-Cloud_computing.svg_-300x272The fact is “Bank Grade Security” even among banks themselves is disturbingly low.

Take a look at how various banks’ online banking systems stack up around the world regarding SSL encryption systems (SSL being the most-used security protocol in the world today):

USA banks: https://www.tucuxi.org/bank-ssl-in-usa/ 

Dutch banks: http://blog.robiii.nl/2015/05/do-you-really-want-bank-grade-security.html

UK banks: http://blog.wilka.co.uk/2015/05/06/uk-bank-ssl/  

Australian banks: http://www.troyhunt.com/2015/05/do-you-really-want-bank-grade-security.html

The best ratings for the Australian banks is A, and just two Dutch banks in the list meet the highest rating of A+. UK and US readers might be very surprised to see that their countries’ bank security ratings make for disturbing reading.

Lifetime Health Diary’s security systems for SSL encryption are at the A+ level achieved by only a few international banks. A+ is the only level of security you should accept from any company or institution that offers to look after your health information.

While it’s impossible for any organization to guarantee “100% security” from attack by cyber criminals (and nobody should ever claim that), an important question to ask a Health IT company is if its customer data security is equivalent to an A+, as achieved by a minimal number of international banks.

And yet the company shouldn’t stop at attaining an A+ ranking.

vaultFrankly, “Bank Grade Security” is not enough for us and shouldn’t be for you, either. 

There are two more questions to ask a healthcare data vendor:

“Do you use independent security organizations to carry out comprehensive security audits on your online systems?”

“Do you hire ‘white hat’ hackers to find vulnerabilities in your systems to keep them safe ahead of time from unscrupulous hackers?”

How does Lifetime Health Diary triple up on security? Besides using the highest level (A+) security only a few banks use, we use dedicated security organizations to carry out comprehensive security audits on our systems. But, we don’t stop there! We hire teams of “white-hat hackers” to keep our systems safe and tested ahead of time from unscrupulous cyber criminals. Our security system is triple protected from every possible angle. 

Our entire company regards the security of our customer data and information as a core value, and not simply something that needs to get done. We safeguard it with constant vigilance and advanced planning. It’s always on our mind, so it doesn’t have to be on yours.

*Image credit: Sam Johnston using OmniGroup‘s OmniGraffle and Inkscape .

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