Document encounters, care tasks, assessments, and outcomes.
Technology that enables patients to participate in their care journey.
Report on patient insights, interventions, and outcomes.
Show productivity, efficiency, and risk reduction.
Challenges Facing Care Management
Care Advocacy is not well defined. Hard to prove efficacy and ROI.
A lack of standardized workflow
No means of tracking outcomes
Working with multiple EHRs
Manual documentation in multiple systems
Inability to record social determinants
Incomplete picture to manage risk
Prove Efficacy of Care Advocacy Programs
Improve efficiencies with workflow tools on single platform
Utilize clinical and non-clinical data across healthcare continuum
Leverage utilization data to track results
Document encounters to prove results and improve outcomes
Establish and build successful care relationships
Improve engagement with easy-to-use patient-centered tools
Maintain the continuity of care at each patient handoff
If you didn't document it, it didn't happen
"Software has not been designed for care management. Our care advocates were documenting in 5 different systems – it was a big drain of time and resources with no ability to compare outcomes with meaningful data. After using CarePro, my staff has seen a 50% increase in efficiency, patient outreach, and documentation.”
– Director of Accountable Care Organization