FAQ
How long does shipping take?
We now ship to UK and US and offer express shipping!
UK Shipping: 1-4 days: £3
US Shipping: 1-4 days: $5
Not based in the UK or US? Click here to purchase internationally from Amazon US
Can I return my item to you?
We’re happy to accept returns within 28 days of your order being dispatched. Just make sure your items are unused, in sellable condition, and still have the shrink wrap unopened. Once we receive your parcel, we’ll process your refund within 7 working days.
We suggest using a tracked service and keeping proof of postage so your return reaches us safely. If your parcel does go missing in transit, you’ll need to reach out to your shipping provider to claim compensation, as we can only issue refunds with proof of delivery. Please keep in mind that we can’t refund items returned after 28 days, and return postage costs will need to be covered by the sender.
Please email contact@thediary.com for details on where to return your order
I've received the wrong item - What should I do?
If we’ve sent you the wrong item, drop us an email at contact@thediary.com and we’ll sort it for you straight away.
Can I speak to Steven Bartlett or The Diary Of A CEO Team?
If it's about your product - speak to our team at contact@thediary.com
Commercial & Speaking: commercial@stevenbartlett.com
Press: press@stevenbartlett.com
Podcast Enquiries: bookings@stevenbartlett.com
Events: events@stevenbartlett.com
Fund & Venture Investments - Please get in touch at www.FlightFund.com
For anything else reach out to us on socials. We always love to hear from our community!