TERMS & CONDITIONS

DOAC Shop Black Friday Golden Ticket Scratch Card & Prize Draw Promotion

1. Promoter

This promotion is run by The Diary Ltd (“Promoter”), registered in the United Kingdom.
Email: contact@thediary.com
Website: thediary.com

2. Eligibility

The promotion is open to residents of the following regions:

Allowed Regions:
United Kingdom, Ireland, Australia, New Zealand, United States (all states), Canada (excluding Quebec), European Union member states (excluding Italy), Singapore, South Africa, United Arab Emirates.

Excluded Regions:
Italy, Brazil, Quebec (Canada), China, India, Hong Kong, Malaysia, South Korea, Mexico, Russia, Turkey, Saudi Arabia, and all countries where this promotion is prohibited by local law.

Participants must be 18 years or older.

Employees, contractors, and immediate family of the Promoter are not eligible.

3. Promotion Overview

The promotion consists of two parts:

A. Golden Ticket Virtual Scratch Card (Free to Enter)

Entrants may submit their email address on the promotional website to receive a virtual scratch card revealing one of the following rewards:

Free 1% Diary
Percentage discount
Free shipping code
Other promotional rewards
Offers only applied when at least 1 other item is purchased from site.

B. Prize Raffle (Purchase Required or Free Entry Alternative)

Any customer who makes a qualifying purchase during the promotion period will receive one entry into the raffle for the main prize.

A No Purchase Necessary entry route is also offered (see Section 5).

4. Promotion Period

Start date: 25 November 2025 22:00 GMT

End date: 2nd December 2025 00:01 GMT

Entries received outside this period will not be accepted.

5. No Purchase Necessary (Alternative Method of Entry – AMOE)

To enter the raffle without making a purchase, participants may send their full name and email address to:

📩contact@thediary.com
Subject line: “Free Entry”

Email must be received before the Promotion End Date.

Each eligible individual may submit one free entry.
Free entries are treated equally to purchase entries in the draw.

6. How to Enter

A. Scratch Card (Free)

Submit your email address at thediary.com
Receive a virtual scratch card
Open the scratch card to reveal your reward
Rewards may have expiry dates or limited quantities (see Section 7)
At least 1 item must be purchased to apply the discount

B. Purchase-Based Raffle Entry

Make a qualifying purchase during the Promotion Period
Each purchase = one raffle entry
Entries are automatically recorded using your order number and email address

7. Scratch Card Rewards

Scratch card rewards include, but are not limited to:

Free 1% Diary
Free Conversation Cards
Percentage discounts
Free shipping codes
Gift-with-purchase items

Reward quantities are limited.
Rewards may not be exchanged for cash.
Discount codes cannot be combined with other promotions.
Rewards must be redeemed before their stated expiry dates.

At least 1 item must be purchased to redeem the discount

8. Raffle Prize

The raffle includes one grand prize and several secondary prizes.

A. Grand Prize: Visit to The Diary of a CEO Headquarters

The grand prize is an exclusive, in-person visit to The Diary of a CEO Headquarters, including a curated experience with the DOAC team.

The schedule, activities, and duration of the visit will be determined by the Promoter.

Prize Conditions:

The visit must take place within 12 months of winner notification.
The prize does not include travel, transport, accommodation, meals, or any related expenses; the winner is responsible for arranging and covering all associated costs.
The prize is non-transferable and no cash alternative is available.
If the winner cannot attend, becomes unreachable, or fails to respond, the Promoter may select another winner.

B. Secondary Prizes

1. 30-Minute Call With a DOAC Team Member

There will be 3 winners, each receiving:

A single 30-minute virtual call with a relevant member of the DOAC team (chosen at the Promoter’s discretion).
Calls will be scheduled within 90 days of winner announcement.
No cash alternative.
Calls must be respectful, non-commercial, and cannot be recorded or reproduced without written permission.

2. “Year of DOAC” / Product Bundle Prizes

There will be 10 winners, each receiving a “Year of DOAC” bundle, which may include:

1% Diary
Conversation Cards

Exact contents will be determined by the Promoter.

Conditions:

Approximate retail value will vary by bundle (all under standard consumer prize thresholds).
No cash alternative.
Non-transferable.

C. Winner Selection for All Prizes

All prizes—grand and secondary—will be selected from the same pool of eligible raffle entries.
Winners are chosen at random using an automated, computer-generated selection process.

9. Winner Selection & Notification

Scratch Card Rewards

Issued instantly upon opening the virtual scratch card.

Raffle Winner

Winner selected by a randomised computer draw within 7 days of the Promotion End Date.
Winner will be contacted via email.
Winner must respond within 72 hours to claim their prize.
Failure to respond will result in a redraw.

The Promoter may request proof of identification and age.

10. Publicity

By accepting a prize, the winner agrees to allow their first name, initial of surname, and country to be used for winner announcement purposes.

No participant is required to take part in additional publicity unless they choose to.

11. Data Protection

Personal data provided will be used for administering this promotion and in accordance with the Promoter’s Privacy Policy.

Data will not be sold or shared with third parties except for prize fulfilment purposes.

Entrants may request deletion of their data at any time.

12. Fraud and Abuse

The Promoter reserves the right to disqualify entries that are:

Automated
Duplicate
Fraudulent
Submitted using disposable or temporary email addresses
Generated via scripts, bots, or IP manipulation

Any attempt to tamper with the promotion mechanics may result in permanent exclusion.

13. Limitation of Liability

The Promoter is not responsible for:

Technical failures
Email delivery issues
Website downtime
Lost entries
Third-party cancellations
Travel disruptions

Nothing in these T&Cs limits liability for death, personal injury, or fraud.

14. Promoter Rights

The Promoter reserves the right to:

Modify or cancel the promotion due to unforeseen circumstances
Substitute the prize for one of equal value
Amend T&Cs if required for legal or operational reasons

15. Governing Law

These Terms & Conditions are governed by the laws of England & Wales.
However, participants’ local mandatory laws may apply.

Golden Ticket T&C'S